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How badak17 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your DANA, OVO, or GoPay transactions, and keep your account secure.

Data collected only as neededDANA, OVO, GoPay wallet info protectedYour rights to access and deleteCookie controls availableContact us to update your data
badak17 How badak17 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply layered security measures to keep your account data and payment records safe. SSL encryption covers every connection between your device and our platform, whether you are on mobile browser or switching back to desktop. Here is what that looks like in practice across four areas.

Cookie Controls

We use functional cookies to keep your session active and analytical cookies to see which pages load slowly. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Account Security

Login attempts trigger an OTP sent to your registered number. If we detect a login from an unrecognised device, we add a verification step before granting access to your wallet or transaction history.

Data Retention

We keep transaction records — including your DANA and GoPay payment history — for as long as our internal audit policy requires. Once that period passes, records are deleted or anonymised.

Requesting Changes

To request a correction or deletion, contact support via live chat or email. We verify your identity first, then confirm in writing once the change has been applied to your account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold for your account, reach out through any of the channels below. We aim to acknowledge your request within a reasonable timeframe and resolve it as quickly as your case allows. For wallet-linked queries — such as confirming which DANA or OVO reference we have on file — live chat is the fastest path.

Team online

Live Chat

Start a chat session from the account menu. Useful for quick wallet-data queries, such as confirming which OVO or DANA reference is linked to your profile.

Email Support

Send a detailed data request to our support email. Include your registered phone number so we can verify your identity before making any changes to your account data.

Account Settings

Some data — like your display name and linked phone number — can be updated directly in your account settings without contacting us. Check the profile section first.

Your Privacy Questions, Answered Directly

These are the questions we actually receive about how badak17 handles personal data. If yours is not here, contact us through live chat or email and we will respond with a specific answer for your account situation.

We collect your name, phone number, email address, and the e-wallet identifier for whichever payment method you link — DANA, OVO, or GoPay. Device and session data are collected automatically during each login.

We share limited data only with the payment processors needed to complete your transaction. We do not sell your personal data. No third-party marketing access is granted without a separate, explicit consent step.

Transaction records — amounts, wallet references, timestamps for DANA or GoPay payments — are retained for our internal audit period. After that period, records are deleted or anonymised per our retention schedule.

Yes. Contact us via live chat or email with your registered phone number. We verify your identity, then process the deletion request. Some data tied to completed transactions may need to be kept for audit purposes.

We use functional cookies to maintain your session and analytical cookies to monitor page performance. You can manage or block cookies in your browser settings. Blocking functional cookies may affect how your account session behaves.

Closing your account stops new data collection. Existing records are held for the duration required by our audit and legal obligations, then deleted or anonymised. You can ask for confirmation once deletion is complete.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.